ASQ Exam CSSBB Topic 8 Question 103 Discussion

Actual exam question for ASQ's CSSBB exam

Question #: 103
Topic #: 8

A team is investigating ways to reduce power outages. They determine that an outage can occur in only three ways: grid failure, local transformer failure or local overload. They then investigate each of these three events for possible causes, etc. They draw a diagram that ''fans out'' using the power outage as the handle of the fan. These improvements are best described by which approach to problem solving?

AAffinity diagram

BInter-relationship digraph

CTree diagram

DProcess decision program chart

EMatrix diagram

FPrioritization matrix

GActivity network diagram

Show Suggested Answer

Suggested Answer: A

by Floyd at Nov 13, 2024, 04:31 PM

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Ines

8 days ago

The tree diagram seems like the obvious choice here. It's the only one that 'fans out' like the question describes.

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Sharee

17 days ago

I prefer using an affinity diagram to group related causes together.

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Hoa

18 days ago

I agree with Kathrine, a tree diagram would help visualize the causes of power outages.

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Kathrine

23 days ago

I think the best approach is a tree diagram.

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