ASQ Exam CQA Topic 9 Question 58 Discussion

Actual exam question for ASQ's CQA exam

Question #: 58
Topic #: 9

[All CQA Questions]

A quality audit contributes to improvement of the quality of a company's products and services by

Aidentifying under-performers

Bidentifying the need for corrective action

Csuggesting ways to improve performance

Dimproving customer satisfaction

Show Suggested Answer

Suggested Answer: A

by Britt at Sep 20, 2022, 12:31 PM

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Ligia

1 months ago

The quality auditor must have a keen eye for detail, or else they'll be 'auditing' for trouble!

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Ora

1 months ago

I heard the quality auditor is also an undercover comedian. Their punch lines really audit-ience's attention!

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Gladys

12 days ago

D) improving customer satisfaction

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Mike

16 days ago

C) suggesting ways to improve performance

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Milly

18 days ago

B) identifying the need for corrective action

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Deeanna

19 days ago

A) identifying under-performers

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Chaya

1 months ago

Option D is tempting, but I don't think that's the primary goal of a quality audit. It's more about improving internal processes rather than customer satisfaction.

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Lawrence

1 months ago

I'm going with Option C. A quality audit should provide specific recommendations on how to enhance performance, not just point out the problems.

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Lyndia

1 months ago

I agree with Gerald. A quality audit is all about finding issues and making necessary improvements, not just identifying underperformers.

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Candida

1 days ago

And ultimately, it leads to improving customer satisfaction.

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Nikita

14 days ago

Yes, it also suggests ways to improve performance.

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Muriel

21 days ago

I think a quality audit helps in identifying the need for corrective action.

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Gerald

2 months ago

Option B seems to be the best choice here. A quality audit helps identify areas that need corrective action to improve the overall quality.

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Blossom

18 days ago

Identifying areas for improvement is essential for maintaining customer satisfaction.

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Yuki

1 months ago

Corrective action is key to enhancing the quality of products and services.

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Hortencia

1 months ago

I agree, option B is crucial for making necessary improvements.

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Kayleigh

3 months ago

I believe a quality audit is important for improving customer satisfaction as well.

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Glendora

3 months ago

I agree with Lauran, but I also think it suggests ways to improve performance.

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Lauran

3 months ago

I think a quality audit helps by identifying under-performers.

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