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ASQ Exam CMQ-OE Topic 6 Question 43 Discussion

Actual exam question for ASQ's CMQ-OE exam
Question #: 43
Topic #: 6
[All CMQ-OE Questions]

What is the first step in implementing quality function deployment (QFD)?

Show Suggested Answer Hide Answer
Suggested Answer: D

Contribute your Thoughts:

Thomasena
28 days ago
I'm torn between B and D, but I guess if I had to choose, I'd go with B. Identifying customer requirements is the logical first step, before you can start connecting them to the technical side.
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Kayleigh
19 days ago
User 1: I think identifying customer requirements is definitely the first step.
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Denna
30 days ago
Option B, for sure. Without knowing the customer requirements, how are you supposed to figure out the technical ones? It's like building a house without a blueprint.
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Ceola
1 months ago
I'm going with option D. Relating the customer requirements to the technical ones is the key to making QFD work, isn't it?
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Lamar
12 days ago
Yes, you're right. Option D is the first step in implementing QFD.
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Hubert
1 months ago
Definitely B. You need to know what the customers want before you can start defining the technical stuff.
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Sherita
8 days ago
Once we know what the customers want, we can then relate those requirements to the technical side of things.
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Adelina
22 days ago
I agree, identifying customer requirements is crucial before moving forward with the technical aspects.
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Olene
2 months ago
I think the first step is to identify the customer requirements. That's the foundation for the whole QFD process.
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Ellsworth
18 days ago
C) Identify competitive products
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Filiberto
26 days ago
B) Identify the customer requirements
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Belen
1 months ago
A) Define the technical requirements
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Theron
2 months ago
I agree with Alonzo, understanding the customer needs is crucial in QFD
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Flo
3 months ago
I think the first step should be A) Define the technical requirements
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Alonzo
3 months ago
B) Identify the customer requirements
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