I bet the quality department would love to have that kind of power. They're probably like, 'Please, let us be in charge! We promise we won't abuse it...much.'
Hmm, I'm going with A. The quality council is the body that sets the corporate quality goals, so they should be the ones responsible for achieving them.
B is the correct answer. The quality department is responsible for overseeing and driving the implementation of the quality plan across the organization.
Definitely C. Department managers should be held accountable for ensuring their teams meet the quality standards. They're the ones who can directly influence the day-to-day quality of work.
I think the answer is D. All employees are responsible for achieving corporate quality goals. It's a team effort, not just the responsibility of the quality department.
Lawrence
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