ASQ Exam CMQ-OE Topic 1 Question 58 Discussion

Actual exam question for ASQ's CMQ-OE exam

Question #: 58
Topic #: 1

ACME organization has several teams "feuding" with one another. This is causing quality issues with customers, due to the variability in services and a lack of understanding not valuing what the other learns are doing within the broader enterprise. An instructor has been identified to host team budding exercises to help remediate die antagonism and get the employees focused on cooperative value-laden improvement efforts. Which of the following training approaches would be most effective?

AProcess improvement training

Btechnical skills training

CPerformance evaluation training

DCross-functional training

Show Suggested Answer

Suggested Answer: D

by Winfred at Mar 04, 2024, 06:02 PM

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Dallas

8 days ago

Definitely go with cross-functional training. That's the best way to break down the silos and get these teams working together towards a common goal.

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Scarlet

11 days ago

I think cross-functional training is the way to go. It will help these teams understand each other's roles and responsibilities, and foster a more collaborative environment.

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