APSE Exam CESP Topic 1 Question 6 Discussion

Actual exam question for APSE's Certified Employment Support Professional exam

Question #: 6
Topic #: 1

[All Certified Employment Support Professional Questions]

You are providing follow-along services for a 19-year-old female who is working at a hotel cleaning rooms. She is Hispanic, English is her second language, and she has autism. Although she has been doing this job for several months, the manager indicates that she is having difficulty displaying toiletries. These products appear identical except for their names. The manager reports that many guests have complained about their room missing specific toiletry items. What FIRST step should you take in helping this worker improve her job performance?

AAsk a bilingual Hispanic co-worker what cues she uses to distinguish the toiletries.

BAsk the manager for an accommodation by substituting another job duty for the one that she is having difficulty completing.

CAsk the manager if the worker can be paired with a co-worker to be her natural support for completing her daily job duties.

DTalk with the individual to determine if the job is a good match and if she needs to look for another job.

Show Suggested Answer

Suggested Answer: A

by Jina at Feb 10, 2024, 07:09 AM

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Lisha

24 hours ago

I agree. It's important to understand how she can distinguish the toiletries.

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Irene

2 days ago

I think the first step should be to ask a bilingual Hispanic co-worker for cues.

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