Independence Day Deal! Unlock 25% OFF Today – Limited-Time Offer - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

APSE Exam CESP Topic 3 Question 16 Discussion

Actual exam question for APSE's CESP exam
Question #: 16
Topic #: 3
[All CESP Questions]

You are a job coach for a 51-year-old male who has a cognitive disability. You decide to perform a site check to see how he has been doing at his job at a diner. When you arrive, you learn from his manager that he has been rude to customers lately. Which of the following is the LEAST appropriate response?

Show Suggested Answer Hide Answer
Suggested Answer: C

Contribute your Thoughts:

Huey
2 months ago
Haha, I bet if I chose D, my job coach would give me a stern talking-to too. That's a surefire way to get yourself in trouble.
upvoted 0 times
Claudia
4 days ago
C) Observe him as he is working to identify the situations that occur before he acts inappropriately.
upvoted 0 times
...
Hana
9 days ago
B) Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.
upvoted 0 times
...
Nobuko
1 months ago
A) Speak with him to try and determine what factors may be causing this behavior
upvoted 0 times
...
...
Lavina
2 months ago
B sounds like a good approach too. Encouraging the manager to treat him the same as everyone else is important for maintaining his dignity.
upvoted 0 times
Samuel
18 days ago
C) Observe him as he is working to identify the situations that occur before he acts inappropriately.
upvoted 0 times
...
Shaniqua
25 days ago
B) Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.
upvoted 0 times
...
Blair
1 months ago
A) Speak with him to try and determine what factors may be causing this behavior
upvoted 0 times
...
...
Ocie
2 months ago
I'd go with A. Talking to him one-on-one to understand what's going on is the best way to address this sensitively and help him improve his behavior.
upvoted 0 times
Alyce
15 days ago
User: I'd go with A. Talking to him one-on-one to understand what's going on is the best way to address this sensitively and help him improve his behavior.
upvoted 0 times
...
Aleta
1 months ago
C) Observe him as he is working to identify the situations that occur before he acts inappropriately.
upvoted 0 times
...
Dierdre
1 months ago
B) Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.
upvoted 0 times
...
Salome
2 months ago
A) Speak with him to try and determine what factors may be causing this behavior
upvoted 0 times
...
...
Hillary
2 months ago
Option D? Seriously? Publicly discussing it with him in front of everyone? That's just going to embarrass him and make the situation even worse.
upvoted 0 times
...
Eric
2 months ago
I believe option A is the best choice, to understand the root cause of his behavior.
upvoted 0 times
...
Paris
2 months ago
I agree, discussing it publicly could embarrass him.
upvoted 0 times
...
Salley
3 months ago
I think the least appropriate response is D.
upvoted 0 times
...

Save Cancel
az-700  pass4success  az-104  200-301  200-201  cissp  350-401  350-201  350-501  350-601  350-801  350-901  az-720  az-305  pl-300  

Warning: Cannot modify header information - headers already sent by (output started at /pass.php:70) in /pass.php on line 77