Name: Apple MAC-16A Exam
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SKU: MAC-16A
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Free Apple MAC-16A Exam Actual Questions

The questions for MAC-16A were last updated On Apr. 28, 2024

Question #1

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

AStartup from OS X Recovery and choose the Get Help Online option.

BStartup from an OS X Install DVD and choose the Get Help Online option.

CIn order to use Safari, the customer will have to restore the hard disk from a Time backup.

DShe must first install OS X on an external disk, then use Safari to search Apple Support articles.

Reveal Solution

Correct Answer: C

Question #2

The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

AReinstall OS X using the Recovery System.

BReplace the hard drive.

CErase the hard drive and then reinstall OS X.

DRestart the machine and download the OS X Yosemite installer again.

Reveal Solution

Correct Answer: C

Question #3

An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

AHold the Shift key at start up to Safe Boot.

BStart the iMac to OS X Recovery and reinstall OS X.

CHold Command-S to enter single-usermode, then mo

DStart the iMac to OS X Recovery, open Terminal, and use it to delete all login items.

Reveal Solution

Correct Answer: A

Question #4

There is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. What is the name of this startup method?

ARestore

BDisk Utility

CConsole

DSafe Mode

Reveal Solution

Correct Answer: D

Question #5

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

AStartup from OS X Recovery and choose the Get Help Online option.

BStartup from an OS X Install DVD and choose the Get Help Online option.

CIn order to use Safari, the customer will have to restore the hard disk from a Time backup.

DShe must first install OS X on an external disk, then use Safari to search Apple Support articles.

Reveal Solution

Correct Answer: C

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