Apple Device Support Exam (SUP-2024) Exam

The installer log is a useful tool to troubleshoot macOS installation issues. The installer log records the progress and status of the installation process, as well as any errors or warnings that may occur.You can view the installer log during or after the installation by following these steps1:

To view the installer log during the installation, press Command-L on your keyboard. A new window will open showing the log messages. You can press Command-3 to show all messages, or Command-4 to show errors and progress messages only.

To view the installer log after the installation, open the Console app from the Applications > Utilities folder. In the sidebar, select your Mac under Devices, then choose /var/log > install.log from the list of log files. You can use the search field or the filter bar to find relevant messages.

The installer log can help you identify the cause of the installation issue, such as a corrupted installer file, insufficient disk space, incompatible software, or network problems. You can use the information in the installer log to troubleshoot the issue or contact Apple Support for further assistance.Reference:How to use the macOS installer log to troubleshoot installation problems - Macworld

Continuity Camera is a macOS feature that allows you to use your iPhone as a webcam on your Mac. With Continuity Camera, you can take advantage of the powerful iPhone camera and additional video effects, such as Center Stage, Portrait mode, Studio Light, and Desk View.You can connect your iPhone to your Mac wirelessly or with a USB cable, and choose your iPhone as the camera or microphone in apps that support it, such as FaceTime or Photo Booth1. The other options, Focus, Stage Manager, and Quick Look, are not macOS features that allow you to use your iPhone as a webcam.Focus is a feature that helps you reduce distractions and stay focused on what matters to you2.Stage Manager is a third-party app that lets you control your live stream from your iPhone3.Quick Look is a feature that lets you preview files without opening them4.Reference:1Use your iPhone as a webcam on Mac - Apple Support2Use Focus on your Mac - Apple Support3Stage Manager - App Store4Use Quick Look on Mac - Apple Support

The Files app is an app that lets you browse, organize, and manage files stored on your device, iCloud Drive, and external storage devices. The Files app supports different storage formats for external storage devices, such as USB drives and SD cards.According to Apple, the supported formats are EX-FAT, MS-DOS (FAT), Mac OS Extended (HFS+), and APFS1. These formats allow the Files app to read and write files on the external storage devices. The Files app does not support NTFS, which is a format used by Windows.NTFS is not compatible with the Files app, and the Files app can only read files from NTFS-formatted devices, but not write or modify them2. To use an NTFS-formatted device with the Files app, you need to reformat it to one of the supported formats using a Mac or PC.Reference:Connect external storage devices to iPhone - Apple Support,The Complete Guide to Using External Storage on iOS and iPadOS - Gizmodo

Screen Sharing is a feature that allows you to view and control the screen of another Mac on your network. However, Screen Sharing cannot be turned on if Remote Management is already enabled on your Mac. Remote Management is a more advanced feature that allows you to remotely manage Mac computers in a commercial or business environment. Remote Management and Screen Sharing are compatible with Virtual Network Computing (VNC), but they cannot be used at the same time.To turn on Screen Sharing, you need to turn off Remote Management first in the Sharing settings of System Settings12. The other sharing settings, such as Remote Login, Media Sharing, and Remote Apple Events, do not affect Screen Sharing and can be turned on or off independently.Reference:Turn Mac screen sharing on or off - Apple Support,Share the screen of another Mac - Apple Support

The Files app is an app that lets you browse, organize, and manage files stored on your device, iCloud Drive, and external storage devices. The Files app supports different storage formats for external storage devices, such as USB drives and SD cards.According to Apple, the supported formats are EX-FAT, MS-DOS (FAT), Mac OS Extended (HFS+), and APFS1. These formats allow the Files app to read and write files on the external storage devices. The Files app does not support NTFS, which is a format used by Windows.NTFS is not compatible with the Files app, and the Files app can only read files from NTFS-formatted devices, but not write or modify them2. To use an NTFS-formatted device with the Files app, you need to reformat it to one of the supported formats using a Mac or PC.Reference:Connect external storage devices to iPhone - Apple Support,The Complete Guide to Using External Storage on iOS and iPadOS - Gizmodo