Apple Exam SVC-19A Topic 1 Question 57 Discussion

Actual exam question for Apple's SVC-19A exam

Question #: 57
Topic #: 1

Wendell explains that his iPhone X is dropping calls. Which of the following is an open question that would best help you further evaluate the issue with Wendell?

AHow is the rest of your experience with the iPhone, aside from the dropped calls?

BDo you find that you are driving in a car when these dropped calls occur?

CAre you in an elevator or a parking garage when the iPhone drops the calls?

DCould you please tell me about the situations when your iPhone drops calls?

Show Suggested Answer

Suggested Answer: D

by Kattie at Mar 09, 2024, 03:50 PM

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Rosenda

1 days ago

User2: Well, I love everything else about it, just these dropped calls are annoying.

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Nilsa

2 days ago

User1: A) How is the rest of your experience with the iPhone, aside from the dropped calls?

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