APA Exam CPP-Remote Topic 3 Question 60 Discussion

Actual exam question for APA's CPP-Remote exam

Question #: 60
Topic #: 3

[All CPP-Remote Questions]

The BEST reason for tracking pay-related problem statistics is to enable Payroll to:

Aidentify root causes and take actions to prevent similar recurrences

Bapologize to clients in a more professional manner

Cdirect problems to those who caused the problem

Djustify more resources to handle more problems

Show Suggested Answer

Suggested Answer: D

by Lorrie at Oct 18, 2024, 03:42 AM

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Toi

I'm not sure I agree with option B. Apologizing to clients is important, but that's not the best reason for tracking statistics. Seems like a bit of a stretch to me.

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Option A seems like the most logical choice to me. Tracking pay-related problem statistics can help identify root causes and take preventative actions. That's the best way to improve the payroll process.

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Tomas

16 days ago

A) identify root causes and take actions to prevent similar recurrences

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Lavelle

17 days ago

D) justify more resources to handle more problems

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Vinnie

19 days ago

A) identify root causes and take actions to prevent similar recurrences

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APA Exam CPP-Remote Topic 3 Question 60 Discussion

Contribute your Thoughts:

Toi

Diane

Tomas

Lavelle

Vinnie