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Amazon Exam AIF-C01 Topic 5 Question 21 Discussion

Actual exam question for Amazon's AIF-C01 exam
Question #: 21
Topic #: 5
[All AIF-C01 Questions]

A company deployed an AI/ML solution to help customer service agents respond to frequently asked questions. The questions can change over time. The company wants to give customer service agents the ability to ask questions and receive automatically generated answers to common customer questions. Which strategy will meet these requirements MOST cost-effectively?

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Suggested Answer: A

Decision trees are an interpretable machine learning algorithm that clearly documents the decision-making process by showing how each input feature affects the output. This transparency is particularly useful when explaining how the model arrives at a certain decision, making it suitable for classifying genes into categories.

Option A (Correct): 'Decision trees': This is the correct answer because decision trees provide a clear and interpretable representation of how input features influence the model's output, making it ideal for understanding the inner mechanisms affecting predictions.

Option B: 'Linear regression' is incorrect because it is used for regression tasks, not classification.

Option C: 'Logistic regression' is incorrect as it does not provide the same level of interpretability in documenting decision-making processes.

Option D: 'Neural networks' is incorrect because they are often considered 'black boxes' and do not easily explain how they arrive at their outputs.

AWS AI Practitioner Reference:

Interpretable Machine Learning Models on AWS: AWS supports using interpretable models, such as decision trees, for tasks that require clear documentation of how input data affects output decisions.


Contribute your Thoughts:

Diane
28 days ago
Why not just hire a team of psychic customer service agents? They could predict the questions before they even come in!
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Jade
1 months ago
I'd recommend going with the 'Ask Jeeves' method. That always worked for me back in the day!
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Katy
2 days ago
I think using a chatbot could be cost-effective.
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Tien
5 days ago
Ask Jeeves method sounds interesting.
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Valentin
1 months ago
Option A is definitely the easiest, but I can't imagine the company wants to be constantly fine-tuning the model. That sounds like a lot of work! I'd go with D - it's the most future-proof solution.
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Alishia
4 days ago
I agree, constantly fine-tuning the model could be time-consuming. Option D does seem like a more future-proof solution.
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Daren
15 days ago
Option A is definitely the easiest, but I can't imagine the company wants to be constantly fine-tuning the model. That sounds like a lot of work!
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Launa
1 months ago
I'm leaning towards B. Using context data to train the model could make it more adaptable to the changing questions. Plus, it's probably more cost-effective than constantly fine-tuning the model.
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Nikita
1 months ago
Option C seems promising, but I'm not sure if pre-training and benchmarking will be enough to keep up with the changing questions. Maybe a combination of C and D would be best?
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Georgiana
4 days ago
We should consider the scalability and adaptability of the solution to handle changing questions efficiently.
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Maryrose
17 days ago
I agree, a combination of pre-training and benchmarking with continuous learning could be the best approach.
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Isadora
1 months ago
Option C could be a good starting point, but combining it with D might be more effective.
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Reta
2 months ago
I think option D is the way to go. Retrieval Augmented Generation with prompt engineering sounds like it would give the agents the most up-to-date and relevant responses without a lot of manual effort.
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Elke
9 days ago
Using retrieval augmented generation with prompt engineering sounds like a smart approach.
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Andree
14 days ago
I think fine-tuning the model regularly could also be effective.
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Anabel
1 months ago
I agree, option D seems like the most efficient choice.
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Kasandra
2 months ago
I believe using Retrieval Augmented Generation (RAG) with prompt engineering techniques would be the most cost-effective option.
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Fernanda
2 months ago
I agree with Luisa. It's important to keep the model updated with new data.
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Luisa
3 months ago
I think we should fine-tune the model regularly.
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