AMA Exam PCM Topic 8 Question 110 Discussion

Actual exam question for AMA's PCM exam

Question #: 110
Topic #: 8

[All PCM Questions]

What is the net promoter score of a company that has 6,431 promoters and 2,801 passives in survey conducted of 12,000 customers?

A12.41%

B30.53%

C39.21%

D44%

E51.32%

Show Suggested Answer

Suggested Answer: B

by Denae at Apr 06, 2025, 02:10 AM

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2 days ago

D) 44% sounds about right. I remember learning about net promoter scores in my marketing class, and this aligns with the formula.

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6 days ago

What is the net promoter score of the company?

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17 days ago

Hmm, I think the answer is D) 44%. Seems like the most logical choice given the data provided.

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