AMA Exam PCM Topic 5 Question 109 Discussion

Actual exam question for AMA's PCM exam

Question #: 109
Topic #: 5

[All PCM Questions]

Blogs provide companies with the opportunity to

Atransfer control to the customer.

Benable customers to experience services.

Ceducate and engage their customers.

Dexcite their customers.

Eenable customers to experience the product.

Show Suggested Answer

Suggested Answer: B

by Jillian at Mar 22, 2025, 09:13 AM

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Marta

2 months ago

Hmm, I'd say C is the way to go. Although D 'excite their customers' does sound tempting. Who doesn't love a little blog-induced excitement, am I right?

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Vinnie

6 days ago

True, a mix of educating and exciting customers through blogs can really make a difference in customer engagement.

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Amber

16 days ago

I think exciting customers with blog content can also be effective in grabbing their attention.

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Keena

1 months ago

I agree, educating and engaging customers is key to building a loyal following.

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Rene

2 months ago

I'm going with C as well. The other options feel a bit narrow - blogs are about much more than just the customer experience. It's all about that sweet, sweet education and engagement.

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Teddy

1 months ago

C is the way to go, it's all about building that relationship with the audience.

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Ena

1 months ago

Definitely, it's important to provide valuable information and keep customers interested.

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Carmen

1 months ago

I agree, blogs are a great way to educate and engage customers.

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Annamae

2 months ago

Definitely C. Blogs are all about providing valuable content to customers, not just transferring control or getting them excited. That's just the basics of good marketing.

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Hollis

25 days ago

Absolutely, it's all about creating a connection with your audience through informative content.

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Jennie

1 months ago

Blogs can really help build trust and credibility with customers.

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Kasandra

1 months ago

Yes, it's important to provide valuable content that customers find useful.

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Nida

2 months ago

I agree, blogs are a great way to educate customers and keep them engaged.

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Yoko

2 months ago

C) educate and engage their customers seems like the most comprehensive answer here. Blogs are a great way for companies to share information and build relationships with their audience.

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