AHIP Exam AHM-540 Topic 1 Question 76 Discussion

Actual exam question for AHIP's AHM-540 exam

Question #: 76
Topic #: 1

Determine whether the following statement is true or false:

All health plans participating in the Federal Employee Health Benefits Program (FEHBP) are required to use the Consumer Assessment of Health Plans (CAHPS) to measure customer satisfaction.

ATrue

BFalse

Show Suggested Answer

Suggested Answer: A

by Pamella at Oct 18, 2023, 03:01 PM

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Caprice

7 days ago

I don't know, but I hope the answer isn't 'C) All of the above'.

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Cecily

8 days ago

True, because the government loves standardization more than my grandma loves bingo night.

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Armanda

13 days ago

I believe the answer is B) False because not all health plans are mandated to use CAHPS for measuring customer satisfaction.

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Noemi

14 days ago

Hmm, this is a tricky one. I'll have to do some research on the FEHBP requirements before answering.

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Edda

16 days ago

False! I'm pretty sure health plans have the flexibility to use their own customer satisfaction surveys. The government can't dictate everything, right?

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Rolland

17 days ago

I agree with Jeanice, not all health plans in FEHBP are required to use CAHPS.

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Willetta

18 days ago

I think this statement is true. The FEHBP is a federal program, so it would make sense for them to require a standardized customer satisfaction measurement like CAHPS.

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Jeanice

20 days ago

I think the statement is false.

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