Adobe Exam AD0-E902 Topic 2 Question 3 Discussion

Actual exam question for Adobe's AD0-E902 exam

Question #: 3
Topic #: 2

A Fusion user is trying to get a Google Slide presentation to connect to projects in Workfront. Each time the user runs the scenario, this error message appears:

What action should the user take to resolve the error message?

AReauthorize their Google connection

BUpdate Google sharing permissions for the document

CContact Workfront Support to troubleshoot the root cause

DSearch the Google status site to determine the cause
Explanation:

Step by Step Comprehensive Detailed Explanation:
Understanding the Error:
The error message [403] The caller does not have permission is a Google API permission error.
It typically indicates that the user or application does not have the required access rights to perform the requested action on the Google Slide presentation.
Option Analysis:
A . Reauthorize their Google connection:
This step might be necessary if the user's credentials or token have expired, but this is not the primary issue here since the error specifically states a permission problem.
B . Update Google sharing permissions for the document:
Correct. The error suggests that the Google Slide document has not been shared with the user or service account being used in Fusion. Updating the sharing settings to grant proper permissions (e.g., 'Editor' or 'Viewer' access) will resolve the issue.
C . Contact Workfront Support to troubleshoot the root cause:
While Workfront Support can help with Fusion-related issues, this error originates from Google and is unrelated to Workfront's systems.
D . Search the Google status site to determine the cause:
The Google status site is useful for identifying system-wide outages, but this is a user-specific permission issue, not a Google platform-wide problem.
Steps to Resolve:
Open the Google Slide presentation.
Update the sharing permissions:
Grant access to the Google account or service account being used in Fusion.
Ensure the account has at least Editor or appropriate access rights.
Save the changes and rerun the Fusion scenario.
Why Updating Permissions is Best:
This action directly addresses the root cause of the error, which is inadequate access rights.
Once permissions are updated, Fusion will be able to connect to and manipulate the Google Slide document as intended.
Reference:
The [403] The caller does not have permission error is documented in Google API troubleshooting guides, which recommend verifying and updating document sharing settings for resolving access issues.

Show Suggested Answer

Suggested Answer: B

by Rozella at Feb 10, 2025, 01:38 PM

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2 months ago

Hmm, contacting Workfront Support? That's like asking the pizza guy to fix your car. This is clearly a Google issue, so let's focus on the sharing settings.

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Isadora

1 months ago

Update Google sharing permissions for the document

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Isadora

2 months ago

Reauthorize their Google connection

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I agree with Noemi. That seems like the most logical solution based on the error message.

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Noemi

3 months ago

I think the user should update Google sharing permissions for the document.

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