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Adobe Exam AD0-E706 Topic 10 Question 35 Discussion

Actual exam question for Adobe's AD0-E706 exam
Question #: 35
Topic #: 10
[All AD0-E706 Questions]

You are a technical admin on a Magento Commerce Cloud account A coworker needs to submit a support request with Magento

Support

What is needed to enable support ticket access"?

Show Suggested Answer Hide Answer
Suggested Answer: C

Contribute your Thoughts:

Valentin
13 days ago
I don't know about you, but I'm always excited to submit support requests. It's like a treasure hunt, but with bugs instead of gold!
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Coleen
15 days ago
Updating the project role to administrator might work, but that seems like overkill for just submitting a support request. I'd go with the simpler option A.
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Mitzie
16 days ago
Changing the environment access role to contributor doesn't sound like the right solution here. The user needs access to submit support tickets, not just contribute to the project.
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Nadine
18 days ago
Option B seems like a reasonable approach, but I'm not sure if the launch manager has the authority to create a support account. Shouldn't that be handled by the account owner or a higher-level administrator?
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A) Ask the account owner to add the user to shared access
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Lera
21 days ago
I think option A is the correct answer. The account owner should be able to grant shared access to the user who needs to submit the support request.
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Alisha
22 days ago
Hmm, that's a good point. I see your rationale. Let's review the options again before making a decision.
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Jaime
23 days ago
I disagree, I believe the correct answer is C) Change the environment access role to contributor for this user. It makes more sense for enabling support ticket access.
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Alisha
28 days ago
I think the answer is A) Ask the account owner to add the user to shared access. That way, the coworker can submit a support request.
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