Wait, is this a trick question? I mean, who in their right mind would choose 'neither A nor B'? That's like saying management should just ignore the whole theft issue altogether. C is the way to go, no doubt.
I'm surprised this is even a question. Of course management needs to address both the root causes and the consequences of theft behavior. Anything less would be a half-baked approach.
Option C seems like the obvious choice here. Hollinger and Clark clearly emphasize the importance of understanding theft behavior and enforcing appropriate sanctions.
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