AAFM Exam CWM_LEVEL_2 Topic 2 Question 92 Discussion

Actual exam question for AAFM's CWM_LEVEL_2 exam

Question #: 92
Topic #: 2

[All CWM_LEVEL_2 Questions]

Section A (1 Mark)

CRM is considered as a:

AA technology

BA strategy

CA strategy and technology

DCustomer rental management

Show Suggested Answer

Suggested Answer: C

by Craig at Oct 23, 2024, 04:29 PM

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Cecil

1 months ago

Option D - Customer rental management? I didn't know we were running a customer rental business here. Sign me up for that!

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Annamaria

2 months ago

CRM is the way to go. It's like having a personal assistant for every customer. You can't go wrong with that!

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Ahmed

7 days ago

C) A strategy and technology

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Britt

29 days ago

B) A strategy

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Ria

1 months ago

A) A technology

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Trina

2 months ago

Option D? Really? Customer rental management? That's got to be a joke. CRM is all about customer relationship management, not renting out customers!

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Belen

1 months ago

Yeah, I agree. CRM is definitely about managing relationships, not renting out customers.

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Alishia

1 months ago

Option D? Really? Customer rental management? That's got to be a joke.

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Merlyn

2 months ago

I believe CRM is just a technology.

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Lindy

2 months ago

I think option C is the correct answer. CRM is both a strategy and a technology that businesses use to improve their customer service.

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Curtis

1 months ago

It's important for companies to understand that CRM is more than just a technology tool.

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Michael

2 months ago

Using CRM as a strategy and technology can really help businesses succeed.

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Tish

2 months ago

I think option C is the best choice too. It covers both aspects of CRM.

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Gaynell

2 months ago

I agree, CRM is definitely both a strategy and a technology.

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Fannie

2 months ago

CRM is definitely a strategy and technology. It's all about managing customer relationships effectively through technology.

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Serina

3 months ago

I agree, CRM is both a strategy and technology.

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Merlyn

3 months ago

I think CRM is a strategy.

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