AAFM Exam CWM_LEVEL_2 Topic 2 Question 92 Discussion

Actual exam question for AAFM's CWM_LEVEL_2 exam

Question #: 92
Topic #: 2

[All CWM_LEVEL_2 Questions]

Section A (1 Mark)

CRM is considered as a:

AA technology

BA strategy

CA strategy and technology

DCustomer rental management

Show Suggested Answer

Suggested Answer: C

by Craig at Oct 23, 2024, 04:29 PM

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12 days ago

Option D? Really? Customer rental management? That's got to be a joke. CRM is all about customer relationship management, not renting out customers!

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13 days ago

I believe CRM is just a technology.

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16 days ago

I think option C is the correct answer. CRM is both a strategy and a technology that businesses use to improve their customer service.

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17 days ago

CRM is definitely a strategy and technology. It's all about managing customer relationships effectively through technology.

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19 days ago

I agree, CRM is both a strategy and technology.

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21 days ago

I think CRM is a strategy.

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